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Add and manage owners

Create a record for each owner you manage for — a person or a company — with their contact details and default management fee.

Step by step

  1. Go to Property Operations → Owners and click Add owner.
  2. Enter the owner as a person, a company, or both (e.g. a person held under a numbered company).
  3. Add their email and phone — the email is what you will later use to invite them to their portal.
  4. Add the mailing address where statements or cheques are sent.
  5. Set a default management fee: a percentage of rent collected, a flat monthly amount, or a per-unit amount.
  6. Save. You can edit any of this later.

Useful flags

  • Collects own rent — mark owners who collect rent themselves so those properties are tracked separately.
  • Notify on rent — email the owner automatically when rent is recorded.
  • Status — set an owner inactive to hide them without deleting their history.

Share documents and message

On an owner’s page you can upload documents to share with them and send messages back and forth — both appear in their portal once invited.

Want this handled for you?

OLH Property Management’s licensed paralegals and Realtors® can manage the whole tenancy — notices, LTB filings, screening and rent collection. Or run it yourself with LandlordEzy, which includes an LTB order database and AI tools.

📅 Book a Free Consultation