How to report
- Open Maintenance and create a request.
- Describe the problem and attach photos.
- Your landlord is notified and you can both track it through to fixed.
Urgent issues
For anything dangerous — no heat in winter, a gas smell, flooding, a fire-safety problem — contact your landlord directly and call the relevant emergency service. Use the request to keep a written record too.
Want this handled for you?
OLH Property Management’s licensed paralegals and Realtors® can manage the whole tenancy — notices, LTB filings, screening and rent collection. Or run it yourself with LandlordEzy, which includes an LTB order database and AI tools.
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